Returns Policy

If you are not 100% satisfied with your product, we offer a 30-day refund with a 10% -30% restocking fee for most items.
To qualify for a return please note the following:

• The item must be in new, unused condition, and in the original box and packaging. Indications of use include, but are not limited to: Cracks, scratches, dirty tires, pet hair or other household dirt, wear to seats and armrests, damage to charging ports, scratches to the frame, or scratches remotes
• Return shipping costs are the responsibility of the customer
• Items must be returned within 30 days
• Unfortunately, shipping and / or delivery service fees are not refundable
• Cancellation of custom or premade orders have a 20% restocking fee, if canceled after 24 hours

You must have a Return Merchandise Authorization number (RMA), to qualify for a return:
Please contact us at care@walkerwheelchair.com to obtain a return merchandise authorization number and a return address. Returns may not be sent to our corporate address.